Ahead of the busy summer travel season, Delta Air Lines is taking proactive measures to improve reliability.
Delta will reduce its flight schedule by about 100 daily departures from July 1 to August 7 to prevent summer travel disruptions.
According to the airline, surging post-pandemic demand has forced the carrier to make these adjustments, saying it will build additional resilience in our system and improve operational reliability for our customers and employees.
Delta has not consistently performed at its desired operational standard due to a number of factors, including increased sick calls, poor weather, and vendor staffing.
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She said that they deeply appreciate the energy and efforts of their people and the confidence of their customers as they adapt and pivot to ensure that they provide the airline-of-choice experience.
Delta will be in contact with customers whose flights are affected by the summer changes.
The decision comes as the company takes other measures, including working with the FAA to improve air traffic control, hiring hundreds of new crew members each month, and launching initiatives to improve its on-time performance.
Delta is expecting a busy Memorial Day weekend despite the mounting challenges. 2.5 million passengers will fly on the carrier's planes over the holiday, a 25% increase from the previous year.
Thousands of passengers were stranded after Southwest.
There are other airlines that are struggling to meet summer demand. Alaska Airlines and JetBlue Airways have both reduced their flight schedules this summer.
Alaska Airlines CEO Ben Minicucci apologized in a video on May 13 for the mass cancelations caused by the pilot shortage. In April, the carrier said it would reduce its schedule by 2% to match its current pilot capacity, but Minicucci admitted in the video that the carrier was still short 63 pilots.
To increase summer reliability, Alaska is hiring more than 1,000 flight attendants.
Minicucci said that along with the reductions we have made to our schedule, this will ensure that we run an operation that you can count on.
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