The three guests who died at the Sandals Emerald Bay in the Bahamas on May 6 died of carbon monoxide poisoning, according to the Nassau Guardian.
The Tribune of Nassau reported that local authorities and Sandals were tight-lipped about what caused the carbon monoxide emissions.
Travel Weekly has not been able to confirm that carbon monoxide poisoning was the cause of death. The reports were not directly addressed by Sandals. The incident was isolated to a single structure that housed two individual guestrooms and was not connected to the resort's air conditioning system, food and beverage service, landscaping services or foul play.
At the Sandals Emerald Bay, carbon monoxide detectors have been placed in all rooms, and at all of the resorts, they will be installed.
The travel advisors who died were Michael andRobbiePhillips, who owned Royal Travel in Maryville, Tennessee.
The third victim was a resident of Florida. His wife was flown to a hospital in Miami. She was released from the hospital.
The loss of three lives, including two members of our beloved travel advisor community, and the recovery of a fourth guest is what Sandals is devastated by. We extend our deepest sympathies to the families of thePhillips and Chiarella.
Clients were sent to Sandals resorts by Michael andRobbiePhillips for years. The Chairman's Award, given each year to one agent in the U.S. who consistently embodies and represents the Sandals brand, was given toRobbie in 2019.
Colleagues mourned their deaths on social media.
The guests went to the local clinic the night before their bodies were discovered and complained of feeling unwell. They returned to the resort after being treated. Their bodies were found the next day.
The victims' samples were sent to the Philadelphia lab. The families of the victims requested a private autopsy to be conducted in addition to the one conducted by a Bahamian pathologist, according to Dr. Michael Darville, the Bahamas minister of health.
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