Sony fixes PlayStation Plus subscription pricing error

Image: Sony

Users were charged a higher than expected price to upgrade to one of the new tiers when Sony made a technical error.

The new subscription service went live in Asia on May 23rd, and some users were reporting that anyone trying to upgrade from a discount subscription would have to pay back what they had saved.

Sony was going to get all their money in order for consumers to take advantage of the shiny new PS Plus.

There was a similar situation for people who had PS Now subscriptions. PS Now costs $59.99 per year. The equivalent tier in the new service is $119.99 per year. In order to save money when the service rolls over, players were buying up years of subscription cards at the current price.

It looked like anyone who had already stacked years of PS Now would have had to pay the difference for all their redeemed time, something that would add up if they were carrying 10 years worth of time.

After two days of taking a beating in the court of public opinion, Sony said that the pricing situation was a technical error and that players who were over charged were getting refunds.

Due to a technical error, players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing. This error has been fixed and impacted players will receive a credit. We thank you for your patience.

— Ask PlayStation (@AskPlayStation) May 25, 2022

Sony gave a conversion chart to those whostacked their PS Now subscriptions to show how much time they would get.

Sony

In June, the service will launch in Japan, Europe, and North America.