The boy's family claims he has permanent hearing loss because of his use of AirPods. The company is accused of negligent and fraudulent conduct by the family. According to legal documents obtained by the website. Carlos Gordoa and his wife, Ariani, claim that their son was injured in May of 2020 when he was wearing an Apple product and watching a show on his phone. The family says that when the amber alert went off, it was so loud that it caused ringing in the ears. He must wear a hearing aid because of his dizziness. The Apple product is not good because it plays at a dangerous level, no matter what volume the user chooses. To take it a step further. Apple knew that the loud alert on the AirPods didn't match the volume selected. The complaints date back to 2019. Apple didn't give a warning about the volume of the alerts, according to the family.