Apple Reaches Settlement to Pay $15 to Some iPhone 4S Owners Who Experienced Buggy Performance After iOS 9 Update

The class-action lawsuit accused Apple of slowing down the 4S devices in order to make them perform better after the iOS 9 update in 2015.

A group of 4S customers from New York and New Jersey filed a class-action lawsuit in December of 2015. The lawsuit accused Apple of misleading the public about the performance of its devices.

Plaintiffs collectively filed the operative Complaint in this action alleging that the Class was harmed when consumers downloaded iOS 9 onto their iPhone 4S devices after being exposed to Apple’s allegedly false description of the new operating system. Plaintiffs contend that Apple misrepresented that iOS 9 was compatible with the iPhone 4S and would improve or “enhance performance” for its customers that downloaded the software update. Instead, Plaintiffs contend, iOS 9 significantly slowed down the performance of their iPhone 4S devices.

The most advanced mobile experience was marketed by Apple. The update included proactive Siri Suggestions, Slide Over, Split View, Picture in Picture on iPad, etc.

Apple claims that the performance of supported devices is improved with the new operating system.

Under the settlement, Apple allocated $20 million to compensate owners of the 4S who experienced poor performance after updating to the new operating system. Customers who believe they are entitled to the $15 must submit a declaration under the penalty of perjury that they downloaded any version of the operating system onto their phone.

Customers who believe they are entitled to the settlement will be able to submit a form on a website where they can provide their name, email, and 4S serial number. The full motion can be seen here.