Apple has published a support document on its website that acknowledges an error some users might encounter when trying to scan with a Mac using the Image Capture app or Preview app.The error message received from HP Support Community is shown in a screenshotApple warns users that they might receive an error message when trying to use a scanner on a Mac. This message indicates that the user does not have permission to open the application. It also includes the name of the scanner driver. This message indicates that the Mac has failed to connect to the device or to a computer administrator.The error message begins with "You don't have permission to open this application."Reddit, HP Support Community and Apple Support Communities have received complaints from affected users. Users may be experiencing the error message on different versions of macOS Big Sur.Apple stated that the issue would be addressed in a future update to its software, but gave no timeline. The support document contains step-by-step instructions for temporarily resolving the problem.Quit all open apps. Select Go > Go To Folder from the menu bar of the Finder. Enter /Library/Image Capture/Devices and press Return. Double-click the app that is named in the error message. This is the name of your scanner drivers. It should not be opened. Close the browser and then open the scanner app. Normal scanning should continue. You can repeat the above steps if you scan with a different app later and receive the same error.This article will be updated whenever Apple releases a macOS upgrade with a permanent fix.
