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  • Empathy is the ability to understand how others feel.
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  • According to a psychiatrist at Harvard, empathy can be taught and developed through body language, tone of voice, and listening skills.
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  • If you follow the acronym E.M.P.A.T.H.Y., you'll have an easier time understanding anyone, thus making you more likable.
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  • Visit Business Insider's homepage for more stories.

Empathy is the ability to understand how another person feels. According to new Harvard research in " The Empathy Effect," it's a trait that can be taught and developed. Build empathy and you'll be a more effective entrepreneur and leader.

Author Helen Riess is a Harvard psychiatrist who has developed empathy training based on her research in neurobiology. Although her studies are done on health care professionals, the empathy traits she's identified can be used to make stronger connections between you and your employees, customers, or peers in any field.

Here are the seven skills you need to develop E.M.P.A.T.H.Y.

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