A lost connection with the server, an old stored password, or incorrect mail settings can cause an inability to send or receive emails on an Apple device.

There are a few reasons why your email won't work on your phone.

Make sure your iPhone is connected to the internet

It's possible that your phone is not connected to the internet, and you should make sure that it is.

It is possible that you need to reset your network settings for your phone.

Try logging into your email on a different device

If you have more than one device, log into your email on that device to see if it updates.

The email service provider could be to blame if your email doesn't update. When service will be restored, contact them.

Manually refresh the Mail app

You can try to manually refreshing the app after trying the basic steps.

This is the first thing. You can open the mail app.

There are two Once the spinning wheel is full, drag your finger down and release it. When your phone vibrates, it's time to let go of your finger.

There are three. The Mail app needs to be refreshed.

Restart the Mail app

Simply closing the Mail app on your phone and restarting it will allow it to communicate with the mail server again.

This is the first thing. Bring up the app switcher if you want to change your phone number.

  • On iPhone X or newer, swipe up from the bottom of the screen.
  • On iPhone 8 or earlier, press the Home button twice.

There are two The Mail app's card can be found in the list of app cards in the app switcher.

There are three. If you have to refresh the mail app, open it again.

Make sure Background App Refresh is enabled

It could be that the app isn't refreshing its content in the background, which makes it seem as if you're not getting any emails. If you have enabled background app refresh, you should check it.

This is the first thing. You can open the settings on your phone.

There are two The general could be tapped.

There are three. To refresh the background app, tap it.

The “General” settings on iPhone, with the “Background App Refresh” option highlighted.
Tap "Background App Refresh."
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There are four. At the top of the screen, there is a background app refresh. To turn it off, tap the option.

There are five. If you want the content of apps to be updated in the background, choose how you want it to be done.

The settings for turning “Background App Refresh” on and off on iPhone.
Choose how "Background App Refresh" should update the contents of apps in the background.
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Check that your email address and password are entered correctly

If you change your password on your phone, you'll need to change it on your email as well.

Ensure that you enter your password correctly when the Mail application asks you to do so.

Delete and re-add email account

It's possible that not all of the email accounts are failing to update. If you can remove the problematic accounts and re- add them, you can see if they update again.

This is the first thing. You can open the settings on your phone.

There are two There is a way to tap mail.

There are three. There are accounts that you can tap.

The Mail app’s settings on iPhone, with the “Accounts” option highlighted.
Tap "Accounts" in the Mail app's settings.
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There are four. The account needs to be tapped.

There are five. To remove an account, tap it.

There are six. There's a button on my phone that you can tap to get rid of it.

The pop-up that appears when deleting an account in the Mail app’s settings, with the “Delete from My iPhone” option highlighted.
Tap "Delete from My iPhone."
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There are seven. You will be brought back to the account page. Follow the instructions to add the account.

Check iOS Mail Fetch

Your email provider's settings can be used to set your phone's default settings. Push notifications, where emails are sent to your phone as they arrive, in real time, will not be supported by your provider.

The settings affect how your phone is used. To make them different.

This is the first thing. You can open the settings on your phone.

There are two There is a way to tap mail.

The Settings app on iPhone, with the “Mail” option highlighted.
Open the Mail app's settings.
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There are three. There are accounts that you can tap.

There are four. To get new data, tap the button.

The “Accounts” page of the Mail app’s settings on iPhone, with the “Fetch New Data” option highlighted.
Tap "Fetch New Data."
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There are five. If there is a gray background, make sure the push button is turned on and that it becomes green. On this page, you can change how often data isfetched.

Check your Mail settings

If you don't know the account settings for your email server provider, you should.

You can back up your mail through the internet, but not individual emails. Emails that were downloaded onto your phone may be deleted if you change your email account settings.

You can make sure that the email account settings are correct. This is what you need to do.

This is the first thing. You can open the settings on your phone.

There are two There is a way to tap mail.

There are three. There are accounts that you can tap.

The Mail app’s settings on iPhone, with the “Accounts” option highlighted.
Tap "Accounts."
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There are four. Select it by tapping your email account.

There are five. To view the email account's settings, tap Account.

There are six. Make sure the incoming and outgoing mail server settings are in line with the recommended settings on Apple's Mail Settings Lookup page.

The easiest way to use the Mail settings Lookup page on the Apple website is to enter your email address in the text box.

Check your notification settings

It is possible that you are receiving emails without being aware of it. Check your notification settings to make sure you get the email notifications you want. This is what you need to do.

This is the first thing. You can open the settings on your phone.

There are two You can tap notifications.

There are three. There is a way to tap mail.

There are four. To personalize notifications, tap on it.

The Mail app settings on iPhone, with the “Customize Notifications” option highlighted.
Tap "Customize Notifications."
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There are five. You can modify notifications for the email account you select.

There are six. Badges can be adjusted.

Check your outbox

You might not be able to send them if you don't get emails.

Check your Outbox to make sure that everything has been sent correctly.

This is what you need to do.

This is the first thing. You can open the mail app.

There are two The email account's name will be the head of the list.

Your phone may not display an Outbox folder if there aren't any messages in your Outbox.

There are three. To make sure the recipient's email address is correct, open your Outbox and tap it.

There are four. To send again, tap send.

Contact your email provider or system administrator if you get any other problems.

Uninstall and reinstall the Mail app

If you can't use any of the above methods, you can try to uninstall the mail app.

This is the first thing. The Mail app icon can be held on the Home screen.

There are two The pop-up will ask you to remove the app.

The pop-up that shows when you long-press an app icon on an iPhone’s home screen, with the “Remove App” option highlighted.
Tap "Remove App."
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There are three. If you want to uninstall the app, tap it.

There are four. There is a button that you can tap to get rid of it.

Restart your iPhone

If you want to get the email to start updating again, you should restart your phone.

This is the first thing. Press and hold the Side and Volume buttons at the same time if you're using an older version of the phone. Press and hold down the Side button if you're on an older version of the phone. Until the power off is visible, do this.

There are two To shut down the phone, drag the power off from the left side.

There are three. Hold the side button to restart your phone.